The company is designed to raise standards of professional practice in support of better business performance. Koditex Consulting has assisted many small and big business enterprises maintain positive cash flow, control costs and accelerate profitable growth, allowing entrepreneurs and managers to make the most of their work and their lives.
We have full-time professional staff and part time professional staff available on need basis. We consult for different market segments; hence we have deep experience in providing consulting services to the wide spectrum of business industries ranging from manufacturing, agriculture, information technology, hospitality & service, tourism, local & international trade among others. Since modern business runs on information, regardless of the industry, we clearly understand how the quality and timeliness of information assists business owners with critical decisions.
In order to make wise and profitable decisions, it is imperative to have a thorough business analysis. Similarly, to the general practitioner, a business analyst is trained to perform an exhaustive diagnostic study of the business. Koditex Consultants analysts and support team have experience with similar business operations. Our approach and methodology includes an in-depth examination of financial, operational and marketing functions of the business to provide recommendations for improvement by identifying strengths and deficiencies through SWOT analysis. We provide an objective and comprehensive analysis of the business to give an unbiased view of its strengths and weaknesses.
Koditex Consulting as a consultancy firm has the vision to provide services that add value to the business of our clients. The firm has achieved this over time by developing a partnership to success with our clients. It is always our endeavor to employ a structured project management methodology to plan, develop and implement service solutions that make good business sense.
Our approach for each and every engagement we undertake is to develop a tailor made service level agreement (SLA) which is clearly defined, articulate and agreed with the client. Through this we fully encompass the concept of ‘getting it right first time and always’. The service level agreement developed by our professional team aims at clarifying and defining the goals, client requirement specifications, deliverables, work schedule, project team role & responsibilities and work space and work resources required.
To us the service level agreements are important because they define the performance indicators; the measures of inputs, processes, outputs, outcomes, and impacts for development projects, programs, or strategies. When supported with sound data collection—perhaps involving formal surveys—analysis and reporting, indicators enable managers to track progress, demonstrate results, and take corrective action to improve service delivery. Participation of key stakeholders in defining indicators is important because they are then more likely to understand and use indicators for management decision-making.
The firm lays so much emphasis on a well crafted service level agreement for the following reasons:
- To set performance targets and assess progress toward achieving them. It is an effective means to measure progress toward objectives.
- To identify problems via an early warning system to allow corrective action to be taken.
- To determine whether an in-depth evaluation or review is needed.
- To facilitate benchmarking comparisons between different organizational units over time.
Finally, to achieve consistent high quality service, the skills and expertise of the professional team has to be continuously up graded. We have achieved this through regular training - in house and external, including attendance of the professional seminars and workshops, and through this the firm has been able to recruit and retain some of the best talents that the industry could offer.
- Past Experience with similar assignments
- Competent Staff
- Capacity to deliver timely results
- Refined Methodology
- Quality Control
